Parma Center for Wellness and Health

Parma Center for Wellness and Health
Parma Center for Wellness and Health 8212-B Old Courthouse Road Vienna, VA 22182
Add a Review

Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was this spa easy to locate?
Only with clear directions
Did you feel more relaxed after visiting this spa?
Not at all! I was more stressed when I left
Did the staff at this spa rush your appointment?
Not too much, but somewhat
Did the staff at this spa leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider seem well-trained and experienced?
Not at all
by Anonymous xxx.xxx.244.142
November 03, 2014
SICKENING experience. I don't want anyone else to suffer this. Look at other online reviews as well before going to this sick place. (First 3 reviews on this site is likely written by the owner- its the same wording) .

Anyway, went for consultation on lasering of upper lip. Beware, the owner is actually an Ob/Gyn (Dr.Singh) who took some courses on Laser removal, spent a lot of money opening shop, and advertises herself a beauty expert. Do not be fooled by the pretty façade of the place. The owner paid a pretty penny to have that décor and is likely scamming customers to pay off her debt. She is NOT a board certified dermatologist. Look it up. Was introduced to "Dr. Thara" (not a medical doctor) is the sales girl- very clever. Sold me a package pushing hard for the whole body which I did not do, claimed to give a discounted price for 6 sessions.
Lost a couple of thousand dollars – this is a disgusting story. 
Had 4 treatments then stopped. Most disturbing was that my HAIR GROWTH WAS STIMULATED and I had MORE HAIR. The bedding and goggles were unsanitary, had poor draping technique, the staff is very unhappy. At my 3rd session, the technician refused to do a Brazilian, just the bikini even though I paid for the brazilian. I pointed this out, and got no call back. At my 4th session, again, the technician said the manager would call back - no call back. I consulted an outside dermatologist, who related that lasers can stimulate hair growth too. I researched to find that if lasers are not regularly maintained and calibrated, or folks with poor experience don't put the right setting which overheat/ do not cool the skin correctly, it can stimulate hair and ruin skin.
This is where the drama begins. 
after calling for 4 MONTHS, kept getting the run around. The technicians and the main receptionist quit in the interim. Disgusted, I finally asked for a refund of the unused sessions which is reasonable - considering that with an adverse reaction like this, I should have demanded it all back.
Pressing to speak to the owner, I finally got a callback from Dr.Singh. Shockingly, she was hostile, erratic, talked over me like a Jerry Springer show clip, and accused me of making it all up. There is no reasoning with a lunatic. She said she had an "army of lawyers" if I persisted. Wow, she must have been sued a few times before, because that was unexpected. After an hour of her ranting about how much time she put into her business, she finally promised to refund me the unused sessions- except 3 weeks later, nothing. When I called her, she openly went back on her word, flat out refused to pay me back, accused me of being cheap for asking for the refund, and said " well, I have to run a business."

She went so far as to say she did me a favor by allowing me a discount to begin with. I lost thousands and ended up with more hair. SICK SICK SICK.
by naturegirl xxx.xxx.136.100
May 03, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Melody xxx.xxx.160.151
July 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.35.114
May 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Mary xxx.xxx.148.181
March 07, 2012
Was this provider's staff friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Would you recommend this provider to others?
Yes
Was it easy to make an appointment with this provider?
Yes
Did this provider have reasonable prices?
Yes
by Uma xxx.xxx.254.192
October 19, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all your questions?
Every question I had was answered thoroughly
Are you going to visit this provider again?
Without a doubt!
Did this provider have reasonable prices?
They were decent, but not very affordable
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
by Anonymous xxx.xxx.214.184
September 19, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.67.88
August 09, 2011
The overall Spa is wonderful. The facials and massages could not be better. The front desk is so accommodating that you want to take her home as a personal assistant. That is all you need at this Spa. The owner/ Dr./ Gynecologist is not someone you can trust for injections . She is only interested in money and is really not capable. Please do yourself a favor and take her out of her misery and keep her in the area of delivering babies. I assume that is her area of talent. Injections of any kind are not!!!!!!
by Nd5b
January 02, 2011
Add a Review