Well where do I begin? lets start with the positives.My friend & I went today for a mini facial.I"m gonna say excellent across the board! The customer service from the moment we walked in the door.every thing explained along the way, these girls know what they are doing. The facial itself was pure heaven. I had Christine she was fantastic & she had a great knowledge of every aspect of the skin & what she was doing. She took great pride & joy in what she was doing & I always felt comfortable in her care. Then we were treated to what they call a spa lunch. All in all it was an excellent experience that I would & will recommend to all> PS don't let the outside of the building fool you, the inside is much nicer.So treat yourself it was well worth $45.00 for a mini facial