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Relax on Cloud 9

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Relax on Cloud 9
Relax on Cloud 9
(8 Reviews)
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1100 South Avenue Staten Island, NY 10314
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Are you going to visit this spa again?
Without a doubt!
by Anonymous xxx.xxx.248.136
November 08, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.19.95
February 02, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by jo-ann wood xxx.xxx.215.68
December 30, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider answer all your questions?
Yes
Was this provider's staff friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.251.197
November 29, 2011
Did this provider have reasonable prices?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.107.69
June 05, 2011
Did this day spa complete your beauty treatment within a reasonable time period?
Absolutely! They went out of their way to respect my schedule
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you feel safe in this provider's care?
Yes
by Anonymous
May 18, 2011
i totally disagree with the above poster. Cloud Nine has an excellent staff, I have been going there for about 3 yrs. The girls at the desk do a great job. As far as the out side of the house well, I don't go there for that, I go there for a great massage. Certainly there are prettier places, at higher prices, and the massage leaves a lot to be desired. Cloud Nine is just fine by me!
by ritarita
June 28, 2009
I went to Relax on CLoud 9 for my mother. She was told by a doctor to go to a spa and receive a massage as a part of physical therapy. We will start off with the spa itself. The outside resembles that of an old run down house with horrible landscaping (if you want to even call it that). Evidently they thought sticking a gazebo on the outside would make it more luxurious, not when there's overgrown weeds all over it. Now proceeding to the inside it is decent although the waiting room is very uncomfortable. It has an old fashioned feel a long with the house but looks like it was cheaply decorated by some random person instead of hiring someone. I don't know how the receptionists work at their station that is extremely tiny. Then again its no wonder they make so many mistakes they're constantly running laundry and even answer clients while they're in other parts of the house. Once again it seems instead of hiring a laundry person this place keeps going the cheap route. The bathroom was very dirty and had remains in the toilet from someone who had just used it. The rooms were alright but hard to relax when you can hear people walking on the outside, talking and all of the traffic outside. The masseurs seem to have somewhat of an attitude problem. After this horrendous experience my mother had misplaced the rest of the gift card she had received from her doctors office so she called. For two months she was ignored and told she was going to be called back, he would be put on hold and no one would come back. FInally after the third month we got hold of someone "new" who was unaware of the situation at hand and worked with us for two hours to reinstate us a new gift card since the misplaced one was nowhere to be found. I don't know how this place prides itself in relaxation.
by xoxbabidolzzxox
September 06, 2008
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Map and Directions
1100 South Avenue, Staten Island, NY 10314