Gold's Gym

Gold's Gym
Gold's Gym 7979 Market St Wilmington, NC 28411
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Consumer Feedback

(2 Reviews)
TERRIBLE MANAGEMENT! THEY SCAM CUSTOMERS! When they sign you up for a couple personal training sessions, they do not tell you that it's a 16 month contract that you are agreeing to. They have you sign electronically to confirm your appt and then they place that signature on an electronic contract. When management was notified of the lack of explanation from their sales staff, they put the blame on the customer and shrugged off any responsibilities. I've never witnessed such terrible customer service or blatant fraud.
by Consumer Advocate xxx.xxx.163.35
August 14, 2012
Was this provider's office easy to locate?
Fairly Easy
Did this provider answer all your questions?
No, I left confused and frustrated
Was it easy to make an appointment with this provider?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.187.86
June 17, 2011
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