I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. Most people probably don’t think about the chairs in the waiting room area, but I have to say that they really have great chairs to sit in. They were soft and extremely comfortable, which helped me relax immediately before my massage began. They gave me sufficient information to make a decision about my treatment plan. I am going to refer everyone I know here. I absolutely love this place.