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Kelly Frady, Marketing Assistant

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Kelly Frady, Marketing Assistant
Archer Bodyworks Inc
(12 Reviews)
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44 Broad St Plattsburgh, NY 12901
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I don't recommend Archer. I made an appointment here 2 weeks in advance for 2 people for a microdermabrasion. The day before the appointment they called and told me that a part they ordered did not come in time and my appointment needed to be cancelled. I knew nothing about this part they needed ahead of time that might mess up my appointment until the day ahead of time. I was not impressed with the customer service.
by jdh610 xxx.xxx.137.165
February 07, 2015
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by claie xxx.xxx.220.178
June 19, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did the massage therapist respect your privacy?
Absolutely! They made an extra effort to always respect my privacy
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.73.42
June 08, 2013
Did you feel like the massage therapist personalized your massage?
Yes, they personalized my massage
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this massage therapist apply enough pressure during the massage?
Absolutely. They applied the perfect amount of pressure
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.152.132
April 10, 2013
Was it easy to make an appointment with this provider?
Yes
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did the massage therapist ask you about your preferences for the massage before beginning?
Yes, they asked about my preferences
Was the massage therapist able to customize their massages for clients with injuries?
Definitely, and they made sure to ask if I had an injury before my massage
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.218.229
April 08, 2013
The personal touches at Archer Bodyworks make this spa experience unlike any other in our region. Dena's outstanding staff and the cozy atmosphere she has created in a convenient downtown location are equally therapeutic, offering an impressive array of treatments in an intimate setting. A trip to Archer Bodyworks will rejuvenate anyone looking for an affordable boutique spa experience close to home.
by Barb S xxx.xxx.11.142
March 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by N Browne xxx.xxx.81.249
March 23, 2012
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was the massage therapist able to customize their massages for clients with injuries?
Definitely, and they made sure to ask if I had an injury before my massage
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
February 15, 2012
Would you recommend this massage therapist to others?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Were the massage therapist's hands too cold?
Not at all! They were the perfect temperature
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
January 04, 2012
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you recommend this massage therapist to others?
I Already Have
Did you feel like the massage therapist personalized your massage?
Yes, they personalized my massage
by Anonymous
December 09, 2011
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Map and Directions
44 Broad St, Plattsburgh, NY 12901