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Ross and Holly Luo, Massage Therapist

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Ross and Holly Luo, Massage Therapist
Luo's Therapy Center
(8 Reviews)
> Get Phone Number & Directions
17 South 5th Street Redlands, CA 92373
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I'm definitely not a massage person. I've had maybe 2 or 3 professional massages in my life. When my neck and shoulder hurt for over a week a friend suggested Luo's center. I went in the evening after work, had no wait at all and had an amazing massage by Ross. He listens to your concerns and obviously has vast knowledge of the human anatomy.
I felt better that evening, even better the next day. I will be a regular, my husband is also going to book an appointment.
by Jo rn xxx.xxx.150.179
April 15, 2015
Exceptional work... Ross is very friendly, engaging, listens to my concerns to determine need and provides services to meet my individual needs!
I always leave from massage with a renewed spirit and my body rejuvenated...... I highly recommend this place to everyone I know! Ross is Fabulous and always very professional!
by Dr. Mickels xxx.xxx.42.2
March 18, 2015
Fabulous and Wonderful people!! Fabulous and Wonderful massage! Highly recommend!
by Vicki xxx.xxx.127.4
January 03, 2015
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was your massage therapist overly talkative during your massage?
Not at all. They were very considerate and let me relax
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the massage therapist have overly calloused hands?
Not at all! They had very smooth hands
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.61.161
September 03, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.79.208
November 09, 2012
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did the massage therapist play relaxing music during your massage?
Yes, they played relaxing music
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
March 27, 2011
I was amazed by how clean their sheets were. They looked brand new. I am going to refer everyone I know here. I absolutely love this place. I appreciated that they personalized my massage, instead of just giving me a basic, generic massage. Most people probably don’t think about the chairs in the waiting room area, but I have to say that they really have great chairs to sit in. They were soft and extremely comfortable, which helped me relax immediately before my massage began.
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Anonymous
March 17, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this massage therapist provide comfortable chairs to wait in before your massage?
Yes
Did the massage therapist end your session early?
Not at all! They gave me my full massage, and it was fantastic!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
March 11, 2011
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Map and Directions
17 South 5th Street, Redlands, CA 92373