They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They were absolutely amazing and make others in the same field look like beginners.