Directory > Providers > Massage Therapist > FL > Spring Hill > A Unique Touch Massage > Reviews

A Unique Touch Massage

Nearby

Massage Therapists

Balanced Therapy

Spring Hill, FL

Nature Coast Massage

Spring Hill, FL

Robinson Chiropractic & Physical Therapy

Spring Hill, FL

Balanced Therapy, LLC

Spring Hill, FL
Get Featured on Wellness.com > Learn More
A Unique Touch Massage
A Unique Touch Massage
(4 Reviews)
> Get Phone Number & Directions
11046 Spring Hill Dr Spring Hill, FL 34608
Add a Review

Consumer Feedback

(4 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Expertise
1 star average for Expertise
Please be aware that A Unique touch has recently changed locations. I made the mistake of making an appointment online. When I typed in the business name, my GPS took me to Spring Hill Drive (the old address) I spent 45 minutes looking for the place so consequently I was late for my appointment. I cannot tell you the name of the person who "greeted" me because she never introduced herself. She was very rude when I walked in. She informed me that I was late. 10 minutes. I went to A Unique Touch for help and they gave me attitude and ignorance. I won't be making another appointment and neither should you.
by Very unsatisfied customer xxx.xxx.15.31
November 05, 2019

I had scheduled an appointment at A Unique Touch for Tuesday September 6th. I became very ill on the previous Sunday and called to cancel on Monday the 5th. Since it was Labor Day, the phone went to voicemail and I didn’t leave a message knowing they were probably closed and wouldn’t get the message until Tuesday morning at the earliest. I called back at exactly 10am when they opened on Tuesday and cancelled. The following day I had a $30 charge to my bank account. I called to inquire about the charge and I was told that since I didn’t cancel within 24 hours (which they were closed on Labor Day so I didn’t’ leave a message) I was being charged a late cancellation fee. Even if I had left a message on Labor Day she wouldn’t have gotten the message until Tuesday morning until the office opened. She could hear over the phone that I was sick as my voice was very strained and no grace was offered to me for being sick or for her office being closed on Labor Day she only unfairly charged me $30. She informed me that I could have cancelled online, however I’m not a current client and I didn’t know that. Katherine was very shady and unfair to have charged me a cancellation fee when I had no control over them being closed on Labor Day and she was shady to have charged me $30 without telling me she was charging my card when I called to cancel. I know she didn’t lose business due to my cancellation because she told me she could fill the spot fast as she had a three week waiting list. She was very rude, disrespectful and unprofessional. Katherine acted unfairly and was shady to have charged me for something she shouldn’t have.
by Upset xxx.xxx.66.14
September 07, 2016
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by miguelina xxx.xxx.120.254
September 02, 2012
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this massage therapist knock before entering the massage room?
Absolutely. They went above and beyond to make me feel respected
by Anonymous
June 07, 2011
Add a Review
Map and Directions
11046 Spring Hill Dr, Spring Hill, FL 34608