They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. I loved that they played nice, relaxing music in the background during my massage. It made the entire experience even more enjoyable. I am going to refer everyone I know here. I absolutely love this place.