I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I am going to refer everyone I know here. I absolutely love this place. A couple of times they've stayed open a few minutes past their closing time to help me, but most of the time they'll close at their scheduled time whether someone needs help or not. I wasn't worried about their equipment. It was safe and well taken care of. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.