Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. When comparing them to others I have visited for the same condition, they are among the best I have seen. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They have really great customer service here. They always put their customers first, regardless of the situation.