I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The waiting area here is rather cramped. People often have to stand as there is not enough chairs. I was amazed by how clean their sheets were. They looked brand new. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time.