During my massage, I asked them to change their technique a little. They changed it right away, and adjusted the massage to make sure it was exactly the way I wanted it. They were extremely careful to always keep me covered and comfortable during my massage. They are always very respectful, and I've never felt exposed during my massage. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I loved that they played nice, relaxing music in the background during my massage. It made the entire experience even more enjoyable.