One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They were extremely careful to always keep me covered and comfortable during my massage. They are always very respectful, and I've never felt exposed during my massage. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They made the extra effort to make sure every question and concern I had was addressed. They were absolutely amazing and make others in the same field look like beginners.