Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. It is obvious that their office is cleaned regularly. It was fantastic.