It was not easy to reach them in an emergency. I had to call several times before I finally reached them. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods.
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They really paid a lot of attention to my problem area, which is the reason I went. When I told them where I was in pain they put much of their focus on eliminating discomfort in that area. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.