I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They have a very good professional reputation. I know that I'm under the care of an expert. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.