I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They did not pressure me to return for additional follow-up appointments. They make an extra effort to communicate with their patients, and even updated me every time I visited about where I was at in the recovery process and how much progress I had made. It was encouraging to know how much recovery I was making at each appointment. It's always nice to have comfortable chairs to sit in while you are waiting to visit the chiropractor. I appreciate the fact that they invested in comfy chairs.