Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider seem up-to-date with the current advancements in their field?
Yes