Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Does this provider promptly return your phone calls?
Yes