They never left me for an extended period of time and I never felt ignored. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. They did not pressure me to return for additional follow-up appointments. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.