Randall Fong, MD

Randall Fong, MD
7105 W. Hood Place, A103 Kennewick, WA 99336
Add a Review

Consumer Feedback

(4 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Did this provider show attention to detail?
Kind of, but not very much
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.4.186
May 21, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this ENT Otolaryngologist use current and safe equipment?
Yes
by Anonymous
September 06, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider have helpful information available online?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
May 11, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
May 09, 2011
Add a Review