Robert Ford, MD

Robert Ford, MD
Pacific Cataract & Laser Institute 2517 NorthEast Kresky Avenue Chehalis, WA 98532
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Bette xxx.xxx.67.152
February 01, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider prominently display their diplomas or business license?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous xxx.xxx.124.222
November 28, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
October 20, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was it easy to make an appointment with this provider?
Yes
Are you going to visit this provider again?
Without a doubt!
by Anonymous
September 20, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
July 18, 2011
Would you refer this provider to a family or friend?
Yes
Does this provider promptly return your phone calls?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
June 10, 2011
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