They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.