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Patricia Buchanan, MD

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EUGENE, OR

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Patricia Buchanan, MD
River Road Medical Clinic
(9 Reviews)
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890 River Rd Eugene, OR 97404
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Was this provider late to your appointments?
No, they were on time
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider prominently display their diplomas or business license?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.63.48
September 28, 2013
Was this general practitioner's staff friendly?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.21.161
March 17, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.147.239
August 24, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.62.62
July 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.147.239
July 12, 2012
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
by Anonymous
December 28, 2011
Was this provider's staff friendly?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
November 28, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
October 25, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They don't really take that extra step to make me feel special. I'm just another client to them. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.
by Elizabeth Bruehl
August 24, 2011
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Map and Directions
890 River Rd, Eugene, OR 97404