They answered most of my questions but I could have used more information. Their staff is very friendly and professional. They didn't help me as much as I was hoping and didn't answer all my questions. The office was very easy to locate. I didn't have any trouble finding it at all. (It's the Hilo Clinic, I already knew where it was) I'm not confident that he has done all that he could--I had to suggest a PET scan, which found the problem. I think HE should have ordered the PET months before.