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Joanna Cooper, MD, IMG

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Joanna Cooper, MD, IMG
East Bay Neurology
(3 Reviews)
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3000 Colby St Ste 201 Berkeley, CA 94705
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Consumer Feedback

(3 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
2 star average for Expertise
Staff
1.5 star average for Staff
Recommended
1 star average for Recommended
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
October 11, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
by Anonymous
September 08, 2011
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
March 01, 2011
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Map and Directions
3000 Colby St Ste 201, Berkeley, CA 94705