Directory > Providers > Doctor > Dermatologist > CA > Bakersfield > Susan Luu, MD > Reviews

Susan Luu, MD

Nearby

Dermatologists

Bakersfield Dermatology & Skin

Bakersfield, CA

Susan T Luu, MD

BAKERSFIELD, CA

Bakersfield Dermatology & Skin

Bakersfield, CA

David J Elbaum, MD

BAKERSFIELD, CA
Get Featured on Wellness.com > Learn More
Susan Luu, MD
Dermatology Office
(13 Reviews)
> Get Phone Number & Directions
2131 19th St Bakersfield, CA 93301
Add a Review

Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
The office is in a convenient location. Found parking right away and knew my car was in a safe place.I waited a long time , I had an apt. and waited over an 1 1/2. I was very disappointed with my visit bcz the doctor didn't explain my diagnoses.
by ana xxx.xxx.245.157
January 06, 2015
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Friendly Enough
Were the waiting room chairs comfortable at this doctor's office?
Not really
Does this doctor use current and safe equipment?
No; the equipment needs to be updated
Was the waiting area spacious enough?
Yes
by Linda E xxx.xxx.205.162
May 08, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.32.178
February 19, 2014
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did you leave the office feeling satisfied with your visit?
Yes
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Stephen Richards xxx.xxx.122.112
November 18, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you going to visit this provider again?
Without a doubt!
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Maria Amaro xxx.xxx.106.97
August 26, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office too cold?
Not at all, it was the perfect temperature
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.100.131
January 15, 2013
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. You could tell they really made an effort to accommodate people with all different needs. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Everyone in my community knows that they are the absolute best in the field.
by XXXX xxx.xxx.31.216
December 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.57.147
May 04, 2012
I don't know of anywhere else that would've taken better care of me. I had a great experience. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by Jess
November 18, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
September 12, 2011
Add a Review
Map and Directions
2131 19th St, Bakersfield, CA 93301