Dr Cook performed a full face laser peel on me in 2000. Result: deep scars in my nasolabial area and in my frown area. During my followup meeting with her 1 year post op, she kept me waiting 3 hours after I had flown in from Colorado where I live. She claimed she couldn't see the scars. Today, 14 years later, I visited yet another surgeon as I search for some way to rid myself from the disfiguring N-L damage which totally distorts my smile and my whole face. Until Dr Cook did this to me, I was beautiful and had an exciting social life. When she ruined my face, she substantially diminished my entire life.