Thomas Cerato, DO

Thomas Cerato, DO
Thunderbird Fam Medicine Ltd 5114 W Peoria Ave Glendale, AZ 85302
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Consumer Feedback

(34 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
They have a very good professional reputation. I know that I'm under the care of an expert. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I will definitely refer my friends and family here. They were great and I think more people should know about them.
by Erick
November 15, 2011
Was the waiting area spacious?
No, but I can always find a seat
Was this family doctor's staff friendly?
Not Really
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were you able to relax during your appointment?
Yes
by Anonymous
October 20, 2011
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Was this family doctor's staff friendly?
Not Really
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
October 03, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was the waiting area spacious?
No, but I can always find a seat
Did this provider have reasonable prices?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
September 15, 2011
Was this family doctor friendly?
Extremely Friendly
Was this provider's office easy to locate?
Fairly Easy
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
September 06, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
August 19, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office too cold?
No, it was fine
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
July 12, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider always put the customer first?
Yes, they always put customers first
Would you recommend this family doctor to others?
I Already Have
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
June 01, 2011
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. They always made sure that I wasn't in any pain. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. Dr. Cerato is awesome. He is very easy to talk to and spends as much time as you need to answer all concerns. He has a great sense of humor as well!
by Kris Allen
May 13, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider treat every client equally?
Sometimes, but not all the time
by Anonymous
May 06, 2011
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