Todd Slusser, OD

Todd Slusser, OD
Family Vision & Eye Care 714 G Street, P.O. Box 615 Rupert, ID 83350
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are.
by mandi xxx.xxx.70.210
November 14, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider have reasonable prices?
Absolutely!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.31.57
June 27, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider prominently display their diplomas or business license?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider friendly?
Yes
by Anonymous xxx.xxx.164.22
May 11, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.142.75
March 17, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
February 03, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office too loud?
No, it wasn't too loud
Did this provider have reasonable prices?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
November 07, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Are you going to visit this provider again?
Without a doubt!
by Anonymous
August 11, 2011
They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Anonymous
May 02, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office clean?
Yes everything was neat and sterile
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
April 20, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
February 27, 2011
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