Carl Hanson, MD

Carl Hanson, MD
1601 E 19th Ave Ste 3450 Denver, CO 80218
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Was this provider friendly?
Extremely Friendly
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider helpful about using your insurance coverage?
Absolutely yes
by Anonymous xxx.xxx.10.140
May 07, 2014
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.60.129
August 05, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.99.242
April 24, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you experience unnecessary pain during your visit?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.91.79
December 14, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider friendly?
Very! The most welcoming office I've visited!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Didigigi xxx.xxx.124.127
October 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.241.103
April 06, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
January 17, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
January 06, 2012
Would you recommend this ophthalmologist to others?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
December 06, 2011
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. I got an appointment quickly. I've never had to wait too long.
by Anonymous
May 18, 2011
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