Mark Klaff, OD

Mark Klaff, OD
Klaff Optometrists 5419 Bellaire Boulevard Bellaire, TX 77401
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did you experience unnecessary pain during your visit?
No
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.147.170
January 06, 2014
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to make an appointment with this provider?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.183.154
September 25, 2013
Was this provider's staff friendly?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.33.53
May 28, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.152.100
August 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Linda xxx.xxx.220.173
July 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.165.10
July 20, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
December 06, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's staff friendly?
Yes
Did you experience unnecessary pain during your visit?
No
by Anonymous
November 22, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
July 13, 2011
They made the extra effort to make sure every question and concern I had was addressed. They did an amazing job at finally providing me with an accurate prescription for my glasses and contacts. I've been to other optometrists that didn't really help, but now I can finally see well once again. They are always so friendly and welcoming to me during my appointments. They strive to make every patient feel valued and important.
by Anonymous
May 19, 2011
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