Was this provider's office clean?
It was satisfactory
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there