Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.