I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.