Matthew Lewis, MD

Matthew Lewis, MD
Capitol Eye Care Inc 1705 Christy Dr Ste 101 Jefferson City, MO 65101
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.80.185
January 03, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.9.20
August 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.136.247
July 25, 2012
It was easy to get the appointment time that worked for my schedule. I got an appointment quickly. I've never had to wait too long. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Anonymous
February 11, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
November 30, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. This provider has helpful information available online, which is really convenient. They have a good website and online presence. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Anonymous
July 18, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider friendly?
Very! The most welcoming office I've visited!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
July 11, 2011
They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by Anonymous
June 22, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
June 09, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider promptly return your phone calls?
Yes
Was the waiting area spacious?
Yes
by Anonymous
March 10, 2011
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