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John Hertenstein, MD

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John Hertenstein, MD
(37 Reviews)
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9051 NE 81st Terrace Suite 100 Kansas City, MO 64158
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous
October 16, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's staff friendly?
Friendly Enough
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
by Anonymous
October 12, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, they had a "sick" and "well" area
by Anonymous
September 20, 2011
I am going to refer everyone I know here. I absolutely love this place. It is obvious that their office is cleaned regularly. It was fantastic. All of the doctors there are fantastic.
by LivsMom
September 16, 2011
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
by Anonymous
September 06, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider prominently display their diplomas or business license?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
August 18, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this pediatrician use current and safe equipment?
Yes
by Anonymous
August 03, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
June 19, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
by Anonymous
May 17, 2011
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous
April 28, 2011
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Map and Directions
9051 NE 81st Terrace Suite 100, Kansas City, MO 64158