John Hertenstein, MD

John Hertenstein, MD
9051 NE 81st Terrace Suite 100 Kansas City, MO 64158
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Consumer Feedback

(37 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.12.143
May 14, 2012
Dr. Hertenstein is awesome. However, front desk staff is rude! The lady answered the phone was very rude.
by Anonymous xxx.xxx.1.106
April 26, 2012
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Faye
February 06, 2012
Did this provider have reasonable prices?
Yes
Does this pediatrician use current and safe equipment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this pediatrician respect your views and opinions on parenting?
Yes, they respected my views and opinions
by Anonymous
January 29, 2012
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
January 19, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this pediatrician friendly?
I didn't feel very welcome
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Definitely not. They didn't know anything about child safety or nutrition
by Anonymous
January 18, 2012
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider ever postpone your appointment?
Sometimes, a little too often
by Anonymous
December 24, 2011
Does this provider give unbiased advice?
Yes
Was the waiting area spacious?
Yes
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Does the pediatrician over-treat your child for simple ailments?
No, they don't over-treat my child
by Anonymous
December 22, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
December 20, 2011
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
Does the pediatrician interact with both you and your child during appointments?
Absolutely! They respect my child's individuality and always address both of us
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
October 22, 2011
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