Kevin Coleman, MD

Kevin Coleman, MD
Millennium Pain Management 13131 Tesson Ferry Road Ste 105 Saint Louis, MO 63128
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Consumer Feedback

(57 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. I'm really excited to tell all my friends and family about my great experience here. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Donita
November 18, 2011
This provider has helpful information available online, which is really convenient. They have a good website and online presence. Their prices were very fair. The level of care you get for the price is outstanding. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They have a very good professional reputation. I know that I'm under the care of an expert. I was in a very unhealthy place in my life and was close to hurting myself and Dr. Coleman kept me from hurting myself. He is very pleasant and recognizes me when I go in. I am very glad that I found his pratice.
by Lisa
November 11, 2011
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was the waiting area spacious?
Yes
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
October 09, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
October 04, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous
October 02, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to relax during your appointment?
Yes, I was completely at ease
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
September 12, 2011
PATIENTS BEWARE!!! Dr Coleman's Staff is the worst I have ever encountered. In addition, even after OVER 6 MONTHS, THIS DOCTOR DOES NOT EVEN KNOW ME. The office staff is underage and not trained in any area of the medical field that I can ascertain. You will be lucky to see an actual doctor after your initial visit. The office manager commented to me that the "medication line receives over 60-90 calls a day so don't expect a return call for at least 3-5 days". I was provided a prescription for a medication I am evidently HIGHLY ALLERGIC TO. When I called the office about it - the cheerful woman who answered the phone actually told me - "I don't know what to tell ya - don't take it" and threw me into the medication line voice mail - where I should wait 3-5 days for a response . In order to speak to a human about my ALLERGIC REACTION TO MEDICATION, I had to call repeatedly and tell the staff I was going to report to the Medical Board. Then - and only then - was I allowed to speak with the office manager. I have tried to get a referral to another doctor but I was told - again by staff - "If you want to see another doctor - YOU ARE ON YOUR OWN". PLEASE PROTECT YOUR HEALTH AND DO NOT LET MILLINEUM PAIN MANAGEMENT TAKE YOUR INSURANCE MONEY. $220.00 AN OFFICE VISIT IS VERY ENTICING AND THEY BRING IN PATENTS AS FAST AS THEY CAN - BUT CARE - THERE IS NO CARE THERE AT ALL. I believe this place is a drug operation only. If you don't believe me - stop by yourself ANYTIME and take a look at the waiting room. Ask the individuals there how many are waiting just to get a signature on a prescription - and how long they have been waiting for it. You will be surprised. PROTECT YOURSELF AND YOUR LOVED ONES!!
by Robert
September 02, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
August 26, 2011
The chairs they had in the waiting room were not the greatest. I wish they had put more thought into patient comfort, especially since they specialize in pain management.
When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was given a polite greeting when I walked in. It was nice to be acknowledged.
by gwen
August 23, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider late to your appointments?
No, they were on time
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
August 02, 2011
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