I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. Their office was nice and quiet. I was worried it would be overly loud but it was fine. I can see now why they specialized as a pediatrician because they were so kid friendly. They put in the extra effort to make my child feel special and important.