Wendianne Wilson, OD

Wendianne Wilson, OD
Advanced EyeCare Center 4660 86th Street Urbandale, IA 50322
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
April 19, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I was given a polite greeting when I walked in. It was nice to be acknowledged. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. I can't count on them to help me if I show up even a couple of minutes past their closing time. I was confident that they were using the latest treatment methods.
by Anonymous
April 19, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you recommend this provider to others?
I Already Have
by Anonymous
April 18, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you experience unnecessary pain during your visit?
No
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
April 03, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you recommend this provider to others?
I Already Have
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
March 25, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did this optometrist seem knowledgeable about different types of contacts?
Sort of, I wasn't entirely convinced she/he knew what they were talking about
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Were the waiting room chairs comfortable at this provider's office?
They were average
by Anonymous
March 03, 2011
I recently called to inquire about just having my glasses rx rechecked. The person who answered the phone was VERY unfriendly. She acted almost like she was put out. She rudely told me they wouldn't just check the glasses prescription. I may have gone ahead and asked to book a regular eye exam, but if the receptionist is that rude I'm afraid to see how the rest of the staff behaves towards patients.
by Anonymous
January 18, 2010
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