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Wendianne Wilson, OD

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Wendianne Wilson, OD
Advanced EyeCare Center
(67 Reviews)
> Get Phone Number & Directions
4660 86th Street Urbandale, IA 50322
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.149.168
October 06, 2014
Would you recommend this provider to others?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Does the provider's staff try to be helpful?
Yes
by Denise xxx.xxx.73.76
April 04, 2014
Staff can be quite rude on the phone. I was put on hold for over 15 minutes to reschedule an appointment only to be told they had rescheduled me for the previous day without notifying me and now they couldn't get me in until next month.
by Anonymous xxx.xxx.72.110
July 16, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.64.46
February 06, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.193.191
February 06, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.183.17
January 31, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.250.12
January 30, 2013
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Would you recommend this optometrist to others?
I Already Have
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.71.10
January 10, 2013
I was very disappointed in their lack of assistance in ordering both contacts and glasses. The office help was rude, loud, and lacked compassion. They are not customer-friendly nor advocates for the patient. I will be moving my prescription and business elsewhere.
by Sara xxx.xxx.127.2
December 27, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this optometrist provide you with an accurate prescription?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
by Anonymous xxx.xxx.181.136
December 04, 2012
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Map and Directions
4660 86th Street, Urbandale, IA 50322