Robert Brown, MD

Robert Brown, MD
Iowa Head And Neck P.C. 3901 Ingersoll Ave Des Moines, IA 50312
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They made the extra effort to make sure every question and concern I had was addressed. They have also cared for my mother with mouth cancer and surgery for it and were compassionate and concerned through every step of the process.
by generations of care xxx.xxx.69.1
August 21, 2012
Would you recommend this provider to others?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
April 22, 2011
Does this provider have helpful information available online?
Yes, but its hard to find
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
March 18, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
March 11, 2011
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