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Robert Clark, MD

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Robert Clark, MD
Clark Eye Center - Brighton
(24 Reviews)
> Get Phone Number & Directions
7575 West Grand River Road, Suite 111 Brighton, MI 48114
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Anonymous
December 20, 2011
Are you going to visit this provider again?
Sure
by Anonymous
December 19, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
October 24, 2011
Would you recommend this ophthalmologist to others?
Absolutely Not
by Anonymous
October 13, 2011

The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Their prices were very fair. The level of care you get for the price is outstanding. I noticed about this business was how many different areas of the building were handicap-accessible. What can I say, they were warm, welcoming, and friendly and went out of their way to make me feel at home. They definitely put in the extra effort to make me feel valued and important. They are very flexable and work hard to make sure your needs and concerns are taken care of. I come here from 45 minutes away because I trust them the most.
by Anonymous
October 04, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider give unbiased advice?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider have helpful information available online?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
September 27, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this ophthalmologist to others?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Did they follow up with you after your appointment?
Yes.
by Anonymous
September 26, 2011
They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff.
by Anonymous
September 12, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider friendly?
Yes
Did this provider answer all of your questions?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous
August 04, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
June 28, 2011
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Map and Directions
7575 West Grand River Road, Suite 111, Brighton, MI 48114