Mohamad Tawila, MD

Mohamad Tawila, MD
Allergy & Asthma Associates of Michigan - Royal Oak 3600 West 13 Mile Road Royal Oak, MI 48073
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Recommended
1 star average for Recommended
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.202.86
March 14, 2013
Was this provider's office too cold?
No, it was fine
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were the waiting room chairs comfortable at this asthma - allergy specialist's office?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.3.244
November 19, 2012
Was this provider's office clean?
No, I didn't feel comfortable at all
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
by Cheryl xxx.xxx.246.66
October 11, 2012
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. They made the extra effort to make sure every question and concern I had was addressed. While waiting for my appointment I noted that the chairs in their waiting room were definitely above average. I was comfortable.
by Crystal
September 08, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
March 09, 2011
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