Robert Franchi, DO

Robert Franchi, DO
Macomb Eye Care Specialists 37555 Garfield Rd Clinton Township, MI 48036
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was this provider friendly?
Extremely Friendly
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes
Does this provider use current and safe equipment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.125.62
September 24, 2014
Did you feel safe in this provider's care?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider prominently display their diplomas or business license?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.12.82
October 01, 2013
Would you recommend this ophthalmologist to others?
No
by Anonymous xxx.xxx.228.161
November 30, 2012
I have always gotten great care here. I had reason to see the doctor every two weeks for a few months, and he always made me feel that he was paying close attention to my needs. Because of the nature of eye care, different machines are in different rooms. You may find yourself moving from room to room during your visit. Sometimes there is a line in the hall waiting to get into a room, but they provide chairs. Don't worry if it seems chaotic at times, they always find you!
by Nancy xxx.xxx.39.174
July 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.199.182
July 10, 2012
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was completely at ease during my appointment here.
by Anonymous
February 20, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
December 28, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's staff friendly?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
November 18, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
November 17, 2011
Would you refer this provider to a family or friend?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office too cold?
No, it was fine
Was the waiting area spacious?
Yes
Did you feel safe in this provider's care?
Yes
by Anonymous
October 26, 2011
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