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Thomas Phelps, MD

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Chesterland, OH

UH Rainbow Chesterland Pediatrics

Chesterland, OH

UH Rainbow Chesterland Pediatrics

Chesterland, OH

University Premier Pediatricians

Chesterland, OH
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Thomas Phelps, MD
(19 Reviews)
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8254 Mayfield Rd Chesterland, OH 44026
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Dr. Phelps is the nicest pediatrician I have ever been to. He is very respectful of my opinions as a mother, and is always calm and relaxed with the children. He is very experienced and not an alarmist, but always cautious. He comes across like a warm friendly grandpa, my kids love him. He has great parenting advice and is very accessible. (Gave me his cell number, and answers texts) I trust his medical opinion, parenting advice and he is one of the nicest people I know.
by C xxx.xxx.230.16
April 29, 2018
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.195.34
September 16, 2013
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.202.202
January 15, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.121.1
December 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.125.123
May 29, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.149.99
May 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.72.103
April 19, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
February 23, 2012
Dr. Phelps is a very knowledgeable doctor. He is also very supportive of my decision to delay my son's vaccines, which is very hard to find. He really takes the time to get to know my child, and listen to all of my questions and concerns. We live 45 minutes away from his practice, but I make the drive there, because I he's the only pediatrician that my son and I both like.
by Shannon
February 09, 2012
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
by Anonymous
January 25, 2012
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Map and Directions
8254 Mayfield Rd, Chesterland, OH 44026