The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I can always count on them to be there for me. When comparing them to others I have visited for the same condition, they are among the best I have seen.